Terms of service

WiggleLabz – Terms of Service

Welcome to WiggleLabz (“we”, “us”, “our”). By accessing or using our website (www.wigglelabz.co.uk) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. General

By using this website, you confirm that you are at least the age of majority in your region, or you have given us permission to allow minors to use the site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products

WiggleLabz sells 3D-printed articulated fidget toys and related items.
All product images, colours, and finishes shown on the website are examples only. Minor variations may occur due to the 3D printing process.

We reserve the right to:

  • Limit the sale of products to any person, region, or jurisdiction

  • Change or discontinue products at any time

  • Adjust prices without notice

3. Ordering & Payment

When you place an order, you agree to provide accurate and complete information.
We accept major payment methods provided by our third-party payment processors (e.g., Shopify Payments).

We may cancel, limit, or refuse any order if fraudulent, suspicious, or in violation of these Terms.

4. Shipping

Shipping times provided on the website are estimates only.
We are not responsible for delays caused by couriers, customs, or situations outside our control.

Customers are responsible for providing a correct and complete delivery address.

5. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.
By purchasing from WiggleLabz, you agree to the return conditions shown here:

➡️ www.wigglelabz.co.uk/pages/return-policy
(or whatever Shopify assigns to your refund policy page)

6. Accuracy of Information

We aim to provide accurate, up-to-date information, but we make no guarantees that:

  • The site will be error-free

  • Product descriptions are perfect

  • Pricing or availability is always accurate

If an error occurs, we may correct it and cancel or update orders accordingly.

7. Intellectual Property

All content on this website—including branding, images, graphics, text, product photos, and site design—is the property of WiggleLabz or its licensors.

3D Model Attribution

Some 3D creature designs we print are based on licensed models created by Zou3D, used under commercial licence with attribution.

(We can place a full attribution section here or on a separate page if you prefer.)

You may not reproduce, redistribute, modify, or resell any content or printed design without written permission from the rights holder.

8. Prohibited Uses

You agree not to use the site or our products for:

  • Illegal or fraudulent purposes

  • Harmful, abusive, or malicious activities

  • Attempting to breach the security of our systems

  • Copying, reverse-engineering, or reproducing our products or website content

Any misuse may result in account termination or legal action.

9. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

10. Third-Party Services

Some content, tools, or integrations (e.g., Shopify, payment gateways, analytics) are operated by third parties.
We are not responsible for the actions, policies, or errors of these providers.

11. Limitation of Liability

WiggleLabz is not liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, revenue, or profit

  • Delays or failures beyond our control

  • Misuse of our products

To the fullest extent permitted by law, our liability is limited to the amount you paid for the product.

12. Indemnification

You agree to indemnify and hold WiggleLabz harmless from any claim or demand arising from your breach of these Terms or your misuse of our website or products.

13. Changes to These Terms

We may update these Terms at any time.
Continued use of the site constitutes acceptance of any changes.

14. Contact Information

Questions about these Terms of Service should be sent to:

📧 support@wigglelabz.co.uk